Privacy Policy

Data Collection: Black Brook Veterinary Services will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  This information will be collected via our website contact form.

Data Usage: We use your data solely for  answering customer questions and conversational messaging between us and your contact number. 
Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

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MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages may be recurring, and message frequency varies.

Contact Black Brook Veterinary Services at 978-308-9139 or office@blackbrookvet.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to office@blackbrookvet.com or 978-308-9139.  After unsubscribing, you will receive a final SMS to confirm you have unsuscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assitance, and you will receive a text including our Phone number, email and website. We are here to help you.

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Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Black Brook Veterinary Services will not sell, rent, or share the collected mobile numbers.